Navigating your medical costs

We sincerely appreciate you selecting Seasons Medical to care for your health, and look forward to meeting with you to arrange a workable financial arrangement for both of us. Here at Seasons we provide equal access to all of our patients regardless of source of payment. If you are interested in obtaining health coverage you may visit Your Health Idaho at

To help navigate common questions and estimate costs for certain procedures we have developed several resources for you. Some of these tools, like our estimated cost worksheets, are available upon request, where others we have included here.

documentEstimated Cost Worksheet

This worksheet is available in our office upon request

documentMonthly Payment Plan Worksheet

This worksheet is available in our office upon request

appAccepted Insurance

This list covers most major insurance companies we are contracted with.

Paying Your Medical Bill

You may have questions regarding how to pay your medical bill. In short, we accept payment at our offices, over the phone, and even online through the patient portal, but if you have other questions please don’t hesitate to contact us directly by calling (208) 356-0234.

appOnline Bill Payment Information

Pay your bill online through your Patient Portal account

Common Billing Questions

  • What is a deductible?

    This is an amount the insured is responsible for before the health insurance plan begins to pay. A helpful example would be if your deductible is $1,500, your health insurance plan won’t pay until that $1,500 deductible has been met. It is also helpful to know that deductibles may not apply to all services.

  • What is co-insurance?

    This is a type of insurance in which the insured pays a share of the payment made against a claim. For example, let’s say your shared costs are 20% of the “allowed amount” for a service. If the total cost of service is $100.00, you would pay $20.00, plus any unmet deductible, and your insurance plan would cover the rest of the “allowed amount” for service.

  • What is a co-payment?

    A co-payment is a fixed amount (for example $15) paid by the insured, typically at the time of service. The amount can vary depending on the type of health care service covered.

  • What does it mean to have an In-network provider?

    In-network healthcare facilities and/or providers are those who have contracted with your health insurance or plan. Co-insurance and co-payments are typically less with in-network healthcare facilities and/or providers than those who are out-of-network.

  • What does it mean to be preauthorized by my health insurer?

    Pre-authorization is the process of obtaining approval by your health insurance plan for coverage of specific services, supplies, or drugs before they are provided to the insured. Make sure you check with your insurance to see if a pre-authorization is required, but remember that pre-authorization is not a guarantee that your insurance will cover the service.

  • Why did I receive more than one bill?

    On July 31, 2017, we changed Electronic Medical Records to better serve our patients. As a result, patients can expect to receive individual bills for each visit made at any of our clinics. Services performed prior to July 31, 2017, were also billed separately. In addition, patients of Dr. Scott Hardy and Gary Sena may also receive a separate bill for services performed prior to July 10, 2017. Depending on your insurance, lab tests ordered by your provider may also be billed separately. You should also note that services provided at the hospital will result in a hospital bill that will be separate from your provider’s fees.

  • How can I pay my bill?

    At Seasons Medical we offer three different options for paying your medical bills and accept MasterCard, Visa, or Discover.

    Internet – via the Patient Portal

    Phone – Our office hours are Monday through Friday 8:00 am to 5:00 pm and can be reached at

    Mail – Instructions can be found on your billing statement. Our mailing address is 37 South 2nd East, Rexburg ID 83440.

  • What if I can’t pay my bill?

    Please call us at (208) 356-0234 and ask for the billing department.

  • How can I get additional information concerning my coverage by Medicare?

    Please visit to get help with your Medicare questions.

  • How can I get additional information concerning my coverage by Medicaid?

    Please visit to get help with your Medicaid questions.

Medical Library

Search symptoms, medical conditions, and much more right from our website.

New Patient Forms

Download our New Patient Forms and bring them in to your first appointment.

Patient Portal

Request appointments, renew prescriptions, pay medical bills, and more all online.

Schedule An Appointment

Our receptionists are available between 7:00am to 5:00pm, Monday through Friday, and Saturday 9:00am to 12:00pm.

(208) 356-0234